Terms of service
<p>Last updated: 2026-04-25</p>
<p>These Terms of Service ("Terms") govern your access to and use of the Aurielle Lane website at auriellelane.com and any purchases you make through it (the "Services"). By using the Services, you agree to these Terms.</p>
<h2>Who we are</h2>
<p>Aurielle Lane is operated as a sole proprietorship based in California, United States. Contact: <a href="mailto:hello@auriellelane.com">hello@auriellelane.com</a>.</p>
<h2>Eligibility</h2>
<p>You must be at least 18 years old, or the age of majority in your jurisdiction, to place an order.</p>
<h2>Orders and payment</h2>
<ul>
<li>All prices are listed in US dollars unless otherwise noted at checkout.</li>
<li>Placing an order is an offer to buy. We confirm acceptance when we send the order confirmation email.</li>
<li>We may cancel orders for reasons including pricing errors, suspected fraud, or stock unavailability. If we cancel, we refund in full.</li>
<li>Payments are processed by Shopify Payments. We don't see or store full card numbers.</li>
</ul>
<h2>Product information</h2>
<p>We work to describe products accurately, including colors and measurements. Slight variation between the photo and the product you receive is normal — different screens render colors differently, and items are made by hand. If something arrives substantially different from the listing, see our <a href="/policies/refund-policy">Refund Policy</a>.</p>
<h2>Shipping and returns</h2>
<p>Shipping times, regions, and customs handling are described in our <a href="/policies/shipping-policy">Shipping Policy</a>. Return eligibility, windows, and who pays return shipping are described in our <a href="/policies/refund-policy">Refund Policy</a>.</p>
<h2>Intellectual property</h2>
<p>All content on the site — including logos, text, photographs, and design — is owned by Aurielle Lane or used with permission. You may not copy, redistribute, or use it commercially without written consent.</p>
<h2>Acceptable use</h2>
<p>Don't use the Services to break the law, harass anyone, attempt to access accounts that aren't yours, scrape the site at scale, or interfere with how it runs. We may suspend access for violations.</p>
<h2>Disclaimers</h2>
<p>The Services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose. We don't guarantee uninterrupted access or that the site will always be error-free.</p>
<h2>Limitation of liability</h2>
<p>To the fullest extent permitted by law, our total liability for any claim arising out of the Services is limited to the amount you paid for the order giving rise to the claim. We are not liable for indirect, incidental, or consequential damages.</p>
<h2>Governing law</h2>
<p>These Terms are governed by the laws of the State of California, without regard to its conflict of laws rules. Any dispute will be resolved in the state or federal courts located in California, and you consent to that jurisdiction.</p>
<h2>Changes</h2>
<p>We may update these Terms from time to time. The "last updated" date reflects the most recent version. Continued use of the Services after changes means you accept the updated Terms.</p>
<h2>Contact</h2>
<p>Questions: <a href="mailto:hello@auriellelane.com">hello@auriellelane.com</a>.</p>